

| OUR MISSION STATEMENT We will treat our customers with respect. We will service and repair their vehicles in a timely and skillful manner. We will utilize the latest in automotive technology and equipment to meet our customer's needs. We are dedicated to honesty and fairness in all our business dealings. Our reputation today determines our survival tomorrow. Our number one goal is customer safety and satisfaction. We are always cognizant of our most important job, the safety of our customers and their families. To that end, courtesy checks are performed on every vehicle that enters our shop. This consists of checking the breaks, belts, hoses, tires, fluids, and more. We try to identify problems before they cause breakdowns. We don't just "band-aid" a repair; We strive to diagnose the cause and provide the needed attention to resolve the problem. |
| OWNER BIOGRAPHY Barbara (Barb) A. Main has over 21 years experience with financial information systems management, specializing in the business and financial applications in both the private and public sector. Barb has a BA degree in Business Administration from Roanoke College of Salem, VA and a Master of Science in Information Systems from Strayer University of Manassas, Virginia. Barb has a Diploma in Computer Programming from Computer Learning Center. Barb currently manages all the financial decisions of J&J Automotive Services as well as maintaining the accounting and tax requirements for the business. James (Jim) Drollinger has over 25 years of experience in the automotive repair and service industry. Jim has a BS in Information Systems w/a minor in Business Management from Strayer University. He has many Information Technology and Project Management Certifications. His extensive experience managing people and projects includes team leadership and project management for a variety of private companies. Jim currently manages the day to day affairs of J&J Automotive Services. He is the first contact the customer has when arriving at the shop. Jim discusses the concerns with the customer, makes the diagnosis of the vehicle and advises the technician on how to proceed with the repair or service. |

| AAA Approved Service Center Department of Environmental Quality Certified Emissions Repair Facility AUTHORIZED VIRGINIA SAFETY INSPECTION STATION ASA Authorized Fleet Service Center. Providing honest and reliable automotive services and repair on most Domestic and Foreign vehicles. Specializing in preventative maintenance services and quality repairs using the highest quality parts. COMPLIMENTARY MAINTENANCE checks on all vehicles. J&J Automotive Services is committed to providing honest quality services. Federal Law prohibits new car dealerships from implying or denying warranty service because routine scheduled maintenance was performed at your independent repair shop. |
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| Jim holds the following: ASE Certified Master Automobile Technician L1 Advanced Rating ASE Certified Truck Equipment Technician ASE Certified Undercar Specialist ASE Certified Service Consultant ASE Certified in Refrigerant Recovery & Recycling (Section 609 of U.S. EPA) Certified ALLDATA Specialist Licensed Virginia State Safety Inspector Licensed DEQ Technician |
| J&J AUTOMOTIVE SERVICES RECOGNIZED FOR EXCELLENCE J&J AUTOMOTIVE SERVICED, LOCATED at 10404 Central Park Drive in MANASSAS is proud to announce we have been nominated for an Excellence in Business Award in the category of Business of the Year ( up to 5 employees) from the Prince William County-GREATER Manassas Chamber of Commerce. There will be a ceremony and luncheon on Tuesday May 23, 2006 beginning at 11:30am hosted by the Holiday Inn of Manassas. This year's sponsers are the Prince William County Department of Economic Development and the City of Manassas-Economic Development. |