

| J&J Automotive Services mission statement. We will treat our customers with respect. We will service and repair their vehicles in a timely and skillful manner. We will utilize the latest in automotive technology and equipment to meet our customer's needs. We are dedicated to honesty and fairness in all our business dealings. Our reputation today determines our survival tomorrow. Our number one goal is customer safety and satisfaction. We are always cognizant of our most important job, the safety of our customers and their families. To that end, courtesy checks are performed on every vehicle that enters our shop. This consists of checking the breaks, belts, hoses, tires, fluids, and more. We try to identify problems before they cause breakdowns. We don't just "band-aid" a repair; We strive to diagnose the cause and provide the needed attention to resolve the problem. We are dedicated to earning your trust. We are family owned & operated. |
| Owner Biography Barbara (Barb) A. Main has over 25 years experience with financial information systems management, specializing in the business and financial applications in both the private and public sector. Barb has a Master of Science in Information Systems from Strayer University of Manassas, Virginia and Bachelor of Arts degree in Business Administration with a concentration in Marketing from Roanoke College of Salem, VA and a . She also holds a Diploma in Computer Programming from Computer Learning Center. Currently, she is very active with the Prince William County -GREATER Manassas Chamber of Commerce Education Committee, Brown Bag Committee and the Ambassador Committee. Barb and J&J Automotive Services was just accepted into the Cambridge Who's Who. Her dedication to earning your trust has made J&J Automotive Services the most sought out automotive repair and service facility in Prince William County, VA and beyond. J&J Automotive Services has serviced clients from the west coast and Canada. Barb finds time to manage all the financial decisions of J&J Automotive Services as well as play an active role in the community supporting Transitional Housing Barn and CASA. Barb received her Accredited Automotive Manager (AAM) designation in December 2009. James (Jim) Drollinger has over 35 years of experience in the automotive repair and service industry. Jim holds a BS in Information Systems w/a minor in Business Management from Strayer University. He has many Information Technology and Project Management Certifications. His extensive experience managing people and projects includes team leadership and project management for a variety of private companies. Jim is the general manager of J&J Automotive Services. He maintains the following certifications: ASE Certified Master Automobile Technician, L1 Advanced Rating, ASE Certified Truck Equipment Technician, ASE Certified Undercar Specialist, ASE Certified Service Consultant, ASE Certified in Refrigerant Recovery & Recycling (Section 609 of U.S. EPA), Certified ALLDATA Specialist, Licensed Virginia State Safety Inspector, and is a Licensed DEQ Technician. Jim is highly regarded in the industry as the most highly certified technician in the field and is an expert witness for legal matters relating to automotive service and repair. |

| J&J Automotive Services 10404 Central Park Drive, Manassas, VA 20110 703-368-3600 |